Refund and Returns Policy
Repaired and refurbished sticks that are subject to warranty must be inspected by the Integral Hockey location that did the work on the stick. Once the stick has been examined and the warranty-approved it will be re-repaired at no cost to the customer. If misuse, abuse, or modification in any way from the original is detected, a warranty will not be approved. The purpose of the Lifetime Warranty is intended to protect the customer from a defect in the repair process, and not from overpowering, misuse, or abuse to the stick. If such signs are found the warranty will not be approved. The original receipt must accompany the warranty claim. All shipping charges will be the customer’s responsibility.
Contact us for questions related to refunds and returns.